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FAQs

Why can't I select my seats on Trenitalia? ›

Seat Reservations are based on actual availability at the time of booking (as such there is no guarantee of seat proximity in case of very busy sectors/travel dates). "Seat Reservation" is an additional service offered by Trenitalia and is offered on a voluntary basis and not required to complete the train booking.

As a general rule, it's a good idea to arrive 20-30 minutes before your train's scheduled departure time so you can get familiar with the station, find the information monitors as well as find your platform without being in a rush.

You will find out when you get to the train station, there will be big screens at the entrance showing platforms by departures and arrivals. Make sure you look for the right train number on the departures screen.

High-speed train tickets usually cost more than slow trains, but they're much more efficient if you're short on time. Regional trains in Italy are slower, but serve a much wider network of cities and smaller towns throughout Italy.

Some trains require seat reservations, and on other trains it's optional. If you're riding a train on which reservations are only recommended or completely optional and you don't have a reservation, you can sit in any available seat in the appropriate class you have booked.

What if there is no airline seat map or no available seats showing on the seat map? Some airlines do not offer complimentary pre-reserved seating on all flights. If a seat map is unavailable or there are no seats to select, it means that the airline is not allowing you to select pre-reserved seat assignments.

The best way to buy train tickets in Italy is using Trainline. Both our app and website offer convenience, real-time availability, and often, cost-effective ticket options. While you can purchase tickets at station counters, online booking via Trainline simplifies the process and ensures you get the tickets you want.

Perhaps the most popular scenic train route in Italy is the Bernina Express, which connects Tirano in Italy to St. Moritz in the Swiss Alps. Along the way you'll see mountain peaks covered in snow, alpine lakes, and gorgeous valleys.

Trains seldom sell out, finding tickets even on the day of travel isn't a problem unless you hit a major holiday period. If one train is full, the next will have seats. Just remember that high-speed & Intercity trains are cheaper booked in advance, just like flights.

Trenìt! is the most popular app to search trains schedules and prices in Italy, available for all kinds of device: smartphone, tablet, laptop, pc. - possible to share the details of a trip (via email, Facebook, Whatsapp, etc.)

What website should I use to book trains in Italy? ›

The easiest way to book train tickets in advance is by using either trainline.com or trenitalia.com, with both being valid for Italian train tickets.

If you miss your train, simply approach the ticket counter, or Biglietteria, present your original ticket, and ask about your options. The representative will be able to advise you based on your individual ticket.

Traveling by train in Italy means always traveling with carry-on luggage. You'll carry on board everything you have with you. It's your responsibility to bring your bags on board and stow them properly, which is a great incentive to packing light. There's no fee to bring luggage on the train.

Don't worry, all trains in Italy have bathroom facilities available for travelers. Generally, there's one restroom at the end of each seating car, though you may have to walk between cars to find one that's available. You'll find them marked with the letters WC.

(Both Italo and FrecciaRossa trains have a max speed of 300 km/hour, or 186 mph.) And the likelihood of delay is about the same. (FrecciaRossa and Italo are both much more dependably on time than any of Italy's regional trains.)

If the train company does not offer seat reservations on the train you are travelling on, the reservation ticket will specify the date and time of travel. In this case, you may sit in any available seat on the specified train, appropriate to the class of your ticket.

Seat reservations are needed on each train, but they are free and can be made online at Trenitalia.com or at stations.

Tip: You can select your seat from a seat map when booking at www.italiarail.com, www.trenitalia.com or www.thetrainline.com. Frecciarossa 1000 at Rome Termini. Standard class, cars 5-8. Premium class, car 4.

Non reservable train

Some carriers don't provide seat reservations on all or some of their trains. This is common on regional trains, shorter routes and during peak travel times on commuter routes.